GPS tracking and privacy

Team location is useful ("who is closest to the callout?") and sensitive. PoolChecker Pro takes a hard line: GPS is a work-hours tool, never a personal tracker.

When location is recorded

All of these must be true at once:

1. GPS tracking is enabled in Settings (only the owner can change this, deliberately).
2. The tech has an active route today that is not finished.
3. The current time is inside business hours for your company, in your timezone.

No active route means no pings, period. A tech's drive home, their weekend, their evening: invisible by design, even if they leave the app open. When tracking is active, the tech sees a persistent notice in their app, so nothing happens behind their back.

What the office sees

• Live map (Team, Team Map): the latest position of each tech with an active route, refreshed about every minute.
• Day replay: pick any day from the last 30, scrub a timeline, and watch the day unfold with breadcrumb trails per tech. Useful for "the customer says nobody came Tuesday" disputes; the trail settles it in seconds.

Location data is kept for 30 days, then deleted automatically.

Ripple effects

• Business hours are the master switch. Tighten your hours in Settings and GPS quietly respects the new window; a tech finishing a late stop after closing time simply stops pinging.
• Ping frequency (default every 20 minutes) is adjustable by the owner. More frequent means fresher dots and marginally more battery.
• Marking a route complete stops tracking immediately, another reason techs should tap Finish My Day rather than just driving home.

Talking to your crew

The honest pitch works: "It is on during routes so dispatch can send the closest person and settle service disputes in your favor. It is off the second your day ends, and you can see the notice when it is on." Most pushback dissolves when techs learn the replay has ended more than one "you never showed up" argument on the tech's side.